Question frames

Question frames are used when you want to offer the customer free-range to answer your question.

Setup

New frames can be added by selecting the "+" icon from the left-hand navigation and then selecting the "Question" from the Standard tab.

The name you choose for your frame will then be populated to the header of the frame and will be used for the field mapping of any submitted answers.

Once the frame has been created you can define the question and add any placeholder text for the answer field.

Formatting

Alongside the standard text formatting, you can also choose whether or not entering an answer is required to proceed to the next frame in the experience.